Returns & Exchanges

At Soundstream Technologies, we want you to be completely satisfied with your fashion purchase. If your new apparel doesn't meet your expectations, you can return or exchange any unworn items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Log into your account and visit the 'Order History' section to select the items you wish to return and receive a printable return authorization label.

• 2.
  Prepare the Package

  Place the items in their original packaging with all tags attached, ensuring the clothing is unworn and free of any odors or stains.

• 3.
  Ship Your Return

  Affix the prepaid shipping label to your package and drop it off at any authorized carrier location or schedule a home pickup.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund to the original payment method within 5-7 business days.